Terms of Service

1. The service

ListingWOW.AI is a self-serve tool for licensed estate agents and brokerages. You upload a photo of a room, choose a room type and a furniture style, and our AI generates a staged version of that room. The output is a generated visualisation intended for marketing use.

2. Accounts

You must provide accurate account details and keep your credentials secure. You are responsible for activity under your account.

3. Credits and subscriptions

Each successful staging consumes one credit. New accounts receive one free credit. Paid plans grant a monthly credit allotment that resets on your billing date — unused credits do not roll over. Plans renew automatically until cancelled. You can cancel at any time from the Billing page; access continues until the end of the current period.

100% Free Revisions. Once a photo has been staged, you can re-stage it in different styles or with tweaks up to 25 versions per photo at no extra credit cost. If you still haven't got a result you're happy with, email us at hello@listingwow.ai and we'll refund the credit spent on that image.

4. Pricing & payment

Prices are shown in euros (€) and exclude VAT where applicable. Payments are processed by our European payment provider, who acts as merchant of record.

5. Acceptable use

You agree not to use ListingWOW.AI to:

• upload content you don't have the right to use;
• upload photos containing identifiable people without their consent;
• create misleading marketing (for example, removing or adding structural features that don't exist) in a way that breaches local advertising rules for property listings;
• attempt to reverse-engineer, abuse or overload the service.

AI staging is a visualisation tool. The furniture and finishes shown are not part of the property — listings should make this clear to viewers wherever required by local rules.

6. Your content

You keep ownership of the photos you upload. You grant us the limited rights needed to host your photos, generate staged outputs, and deliver them to you. We do not use your photos to train AI models and we do not license them to third parties.

You may use the staged outputs for marketing the property they depict. You may not resell the staged outputs as stock imagery.

7. Service quality

AI-generated images may occasionally include artefacts or unexpected details. You can regenerate, try a different style, or contact support if a result isn't usable.

8. Refunds

Refund terms are described on our Refund Policy page.

9. Availability

We aim for high availability but the service is provided "as is" and may occasionally be unavailable for maintenance or due to issues with our upstream providers.

10. Liability

To the maximum extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid us in the 12 months preceding the claim.

11. Changes

We may update these terms. We'll update the "Last updated" date and, for material changes, notify users by email.

12. Contact

Questions about these terms? Email hello@listingwow.ai.